Guest / Owner / Group detailed profiles
Include as much detail as needed, our profiles include all the personal information but also includes relatives information, allergies, food preferences, billing information and more
Unit Profiles
Create unit profiles with detailed information and marketing highlights.
Recurring Services / Automatic Charges
Create a recurring service and specify the frequency and credit terms to charge them automatically, never forget to charge something again
Services / Suppliers
Create any service your company offers, assign them to one or multiple suppliers and specify billing/credit details and more
Maintenance fees
Create, collect and keep a detailed record of your maintenance fees and other charges to units
Unit account
Add charges to units for any owner expenses and / or services,you can even program charges for services or reservations.
Fines, penalties and surcharges
Assign, create and charge fines, penalties and surcharges to units and/or guests and keep a historical record
Email blast
Send email to all your homeowners or just select some of them or even send an email to everyone in tower one, include attachments and html format
App User Control
Control the access of all users to the online or mobile content, create and administrate usernames and passwords, and you can send them to the owner with one simple click.
Rates /Seasons control
Create, administrate and manage your seasons and rates for current year and to years down the road, for elite weeks, peak seasons, packages, specials etc.
Packages
Create personalized packages and include services for different market sectors, 3rd party companies or agencies and link those services to their departments (Concierge, spa, 3rd party companies, etc).
Agencies
Add 3rd party agencies with details such as commission percentage, contact name and email, payment / Credit instructions, contract and more
Guest account / Folio
Add all your guest charges to a folio just like a luxury resort and charge their credit card at check out. Minimize the cash flow on the property
Concierge
Start earning commissions and service charges by offering concierge services just like a luxury resort
Reservation Tracking
Keep your occupancy up to date and retrieve all the details of a reservation with a simple click
Online Booking engine
Gives you the availability to take reservations directly from your website, our mobile app or any online agency
Reservation charts
Review all your reservations in a very intuitive chart and edit all reservation details from it
Booking engine control
A complete reservations module that combines all kind of reservations and its linked to the reservation chart and reports
Rental Pool
A rental point system that evaluates according to several factors such as: availablity, usage, etc; who is next on the rental pool automatically
Front desk services
Take your clients from check in to check out and provide all the services as a luxury resort
Occupancy
No need to process anything, occupancy is available live 24/7 with one simple click
Commission processing
For every service or reservation that generates a commission is automatically calculated and divided to each supplier or service provider in a specific time frame
Pending payments
Keep all your expenses and supplier pending payments organized and up to date.
Group account / Share account with
Link several reservations to a single posting account or split an account with another guest
Auto - Proforma invoice
One click proforma generation, all your reservation details automatically generated and send out to client with one simple click
Automatic Registration card
One click registration card, generate all your registration documents automatically faster and in a more effective way
One click reservation letters
Reservation letters are just one click away ready to send to your clients and saved automatically
3rd party contracts
keep all your agencies and 3rd party contracts, commission percentages, contact and details organized and on the cloud
Reservation quoting
You don’t need to create a reservation to quote anymore, easily calculate rates and expenses from the parameters on file and send it with a couple of clicks
Management report
Plan ahead your daily operation with the complete managers report that includes arrival list, guest special requests, income proyections, occupancy and much more usefull information to improve your performance with your in house guests
Cleaning and Maintenance schedule
Organize your human forces and plan ahead so your staff becomes more efficient
Detailed operation chart for maintenance and housekeeping
With a simple click just like a reservations chart, see who is doing what and where are they working
Automatic schedule generator
You don’t have to generate a new schedule every day or week, you can just program one and copy it as you please
Maintenance and housekeeping Activities / Frequency programming
Create your own activities and program how often they need to be performed.
Linens cleaning schedule
Going a little into detail, linens need maintenance too, we have that considered it and added to our schedule processing engine
Linen inventory
Linens represent an asset and as asset they represent expenses and all expenses need to be considered in your budget.
Linen replacement schedule
Keeping your linens sharp is a must so we need to be aware of its worn and when they need to be replaced
Unit / Public Areas / Reservation service orders
Every request generates a service order even if they are not going to charge them to a person or unit it represents expenses and its important to have a record
Preventive maintenance
Do not react to your maintenance problems, prevent them before they happen and service everything in a timely manner
Bills, mail and packages notices
Everything that arrives to the security gate or to the property addressed to a unit, your staff receives it and notifies the owner
Supplier registration and access control
Supplier access control with picture, and if they have never been to the property they can easily be registered with a couple of clicks
Workers, suppliers and owners entry/exit historical record
Keep a detailed control of everyone that enters or leaves the property to increase security and identify any problems quickly
Owner access control
Document every time homeowners, guests or renters have been to the property and when was the last time they stayed with you
Entry vs Exit with pictures
Easily detect if someone did not leave the property and have the advantage to know excatly who has enter / left the property and how many times
Walk in reservation
If a owner shows up without notice, security can check them in and make an express reservation, so everyone knows about it
Employee’s Profiles
A very detailed profile with a little more than just basic information, includes emergency contacts, tools provided, picture, SSN, id (attachment), trainings, incidences and more…
Contracts
Pull the profile and have your employee’s contract ready with a couple of clicks, edit, update and modify contract as you please
Firing and Hiring
Keep a detailed contract history of all of your employees, mark as re-hirable or banned, easily go back in time with a couple of clicks
Training
Create, schedule, assign and document all of your trainings and link them to your employees profile
Vacations / Absences
Keep your vacation periods organized and prevent any problems this may cause by using this tool to help you plan ahead
Historical records
Our cloud system lets you keep online and organized records of all your information
Human Resources Reports
One click reports such as: expiring contracts, contracts due, employees, etc
Budget
Create annual budget and link all items to accounting software, auto affect budget items and auto generate accounting software interface files
Catalogs
Highly customizable catalogs that include product, services, purchase units, stock, etc.
Min / Max Stock Management
Control all your products min/max stock automatically every time you purchase a product the system asks you to refill your stock for that product.
Automatic quote request
Create your excel quotation request files in less than a minute just by selecting your products and the suppliers to send to
Purchase Orders
Keep all your purchase orders organized by department or user, and follow the quote, pre-authorize, authorize, purchase and deliver; purchase process. Purchase orders status can be reversed until budget is affected
Product delivery and returns
You can partially fill purchase orders and deliver products, also, you can return products to warehouse or supplier, everything documented so we never miss any details
Purchase Order by department
All departments create their own purchase orders, but they have to be pre-authorized by a supervisor and authorized by a manager, also, every time you create a purchase order a new task is added to anyone involved in the process such a department supervisor or purchases manager
Inventory Adjustment
Allows you to adjust your inventory according to any losses you have i.e. Food that goes bad or any other expired goods
Pending Payments
Automatic Generation of pending payments according to individual supplier credit terms